Insurance Carrier Customer Service

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· Aetna

Call number on the back of your ID Card

· Avesis

Member Services (855) 214-6777

Hours: 7:00 a.m. - 8:00 p.m. EST, Monday - Friday

· Blue Cross Blue Shield of Arizona 

Member Concierge (602) 864-4115

Claims & Benefits: 

Phoenix: (602) 864-4400, (800) 232-2345

Tucson: (520) 745-1883, (800) 752-0193

Flagstaff: (928) 526-0232, (800) 423-6484

§ Assistance in Spanish: (602) 864-4884, (800) 232-2345 x4884

· Cigna

Customer Service (800) 997-1654 (Available 24/7)

Coverage & Claims (800) 244-6224 (Available 24/7)

· Delta Dental AZ

Customer Service (602) 938-3131, (800) 352-6132

· Delta Dental NM 

Customer Service (877) 395-9420, (505) 855-7111

Hours: 8:00 a.m. – 4:30 p.m. MST, Monday - Friday

· Focus, ARM, BMR

Focus (866) 51-FOCUS (36287)

ARM 

(800) 392-1770, 8:30 a.m – 5 p.m CST

(877) 544-1770, 8:30 a.m – 5 p.m PST

BMR (Broadreach Medical Resources) Member Services (866) 718-2375 (Available 24/7)

· Guardian

Customer Support (888) 482-7342

· Humana

Medical Plans (800) 448-6262 

Hours: 8:00 a.m. – 9:00 p.m. CST, Monday – Friday 

Dental & Vision Plans (877) 877-1051

Hours: 8:00 a.m. – 8:00 p.m. CST, Monday – Friday

· Medova & Prescription Network 

Medova (844) 633-6821, (316) 616-6160

Prescription Network (800) 279-3022

· Metlife

Dental Insurance Customer Service (800) 942-0854

Vision Insurance Customer Service (855) 638-3931

· National General 

Claims (800) 325-1088

Policy Information (888) 781-0585

Allied (800) 288-2078 or call number on ID card

· SecureCare Dental

Customer Service (602) 241-0914 x 2500

Hours: 8:30 a.m. – 5:00 p.m. MST, Monday - Friday

· UHC

Customer Service (866) 414-1959

· VSP

Member Services (800) 877-7195

5 a.m. to 6 p.m. PST, Monday – Friday

7 a.m. to 5 p.m., PST, Saturday & Sunday

Hearing Impaired Member Services (800) 428-4833